Privacy & Cookie Policy

Privacy and Cookie Policy

Introduction This privacy policy applies to all websites owned and operated by PanaceaFlo Limited t/a HeartPath, and all communications between you and us as a business.

Who are we? When we refer to ‘we’ (or ‘our’ or ‘us’), we are referring to PanaceaFlo Limited t/a HeartPath. We are based in Naas, Co. Kildare, Ireland, with our registered office at:

Devoy Quarter, John Devoy Road, Naas, Co. Kildare, W91 FE8V, Ireland

For any privacy-related queries, you can contact us at karen@heartpath.health.

How we collect your data and what data is collected When you visit our website, contact us, or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:

1. Information you provide to us directly
When you use some parts of our website and services, we may ask you to provide personal data such as your name, email address, and phone number. This could include filling out a contact form, signing up for our newsletter, or applying for a service. Providing this information is voluntary, but if you choose not to, we may be unable to provide certain services to you.

2. Information we collect automatically
We collect information about your visit to our website, such as your IP address, device type, pages visited, and how you interact with the website. This data helps us improve our services and enhance user experience. Some of this information is collected using cookies (see our Cookie Policy below for more details).

How we use your data We use your personal data to provide services, manage our relationship with you, and improve our website. This may include:

• Sending you information you’ve requested or updates on our services.
• Operational communications, such as billing, security updates, and service changes.
• Marketing communications in accordance with your preferences.
• Customer support and technical assistance.
• Website and service improvement, including tracking visitor behavior.
• Detecting and preventing malicious activity.

How we share your data We may share your personal data with:

• Service providers and partners who help us operate our website and services.
• Regulators or law enforcement where required to comply with legal obligations.
• Other parties with your consent.

We do not sell or rent your data to third parties.

Data security We implement appropriate technical and organisational measures to protect your data. Communications between your browser and our website are encrypted using SSL (HTTPS) technology.

Retention of data We retain personal data only for as long as necessary to provide our services and comply with legal requirements. Once no longer needed, data will be securely deleted.

Your rights As per GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for marketing communications.
• Request deletion of your personal data under certain circumstances.
• Object to data processing based on legitimate interests.
• Request data portability.

To exercise any of these rights, please contact karen@heartpath.health.

Cookie Policy

What are cookies? Cookies are small data files placed on your device when you visit a website. They help improve your browsing experience and enable us to understand visitor behavior.

Types of cookies we use:

• Essential cookies – Required for website functionality.
• Analytics cookies – Help us understand how visitors use our website.
• Marketing cookies – Allow us to display relevant ads and content.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect your website experience.

Changes to this policy We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

How to contact us For any questions about this policy or your data, please contact us at:

Email: karen@heartpath.health
Address: Devoy Quarter, John Devoy Road, Naas, Co. Kildare, W91 FE8V, Ireland